most pathetic service

Contract taken in June,fone has gone in 3 times for repairs since. Wen I insist on not taking da same fone, I am made to look as if I am ***********. Was screamed at by da staff. Manager Malcom promises to resolve issue, he never does. Today I'm told Sariksha sent an e-mail to confirm my replacement fone but because its weekend \dey"ignored da mail. She refuses to say who \""dey\"" are. Contacted customer care for a regional managers number"