1 reviews | Active since Jan 2017

30 Jun 2017, 12:25

Most pathetic company ive delt with

<p>My grandparents have a contract with you. And have received two accounts for over R4000.00 and R5000.00. We have been struggelimg for them to fix this for 3 months now. Its impossible for my grandparents to use that much data.. at this moment we are going to take legal action against Vodacom. Their payment goes off via debit order. </p>

0
Replies (2)
Vodacom
Vodacom's reply30 Jun 2017, 12:53
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

's update01 Jul 2017, 14:39
Reviewer Update

They phoned me and i gave my grandmothers number but they still havent received any phone call