Most pathetic company ever!

I just spent about half an hour speaking to a consultant in the contact centre department explaining that I wanted to cancel one of my contracts and not renew it. When he was finally able to find my information and see that the contract I want to cancel can be cancelled, he then put me through to the cancellation department. <br> Firstly...what a freaking waste of my time that was. Anyways, when I finally got through to a cancellation consultant, I then had to explain my story again to them, saying that the contract should not be upgraded, it should be cancelled, the consultant very rudely told me that she can not cancel my contract because it can only be done in 2017 due to the fact that the contract was changed. This to me is freaking bull because I never upgraded my contract! Vodacom called me to tell me that the package I was on is discontinued and needs to be changed to a different package. At this time, no one at Vodacom said that if the package is changed, the contract starts all over again! How the *F* do you mess people around like this. I want my Fuc*** contract cancelled and if it is not cancelled, I will make it public of what a pathetic company this is in every way!