SA
Sandra A
1 reviews | Active since May 2013
19 Feb 2015, 10:55
MOST PATHETIC BRANCH EVER!
Hi. My husband went to Vodacom to get a new contract. Besides waiting forever to get helped my husband had to actually go behind the desk and help the lady (silvia) because SHE IS ***********, CANT Spell and DOES NOT KNOW HOW TO USE THE PC PROPERLY!!!!! How can a customer do the work!!!!! On top of it all,none of the other 5 staff members there offered to help her. The service at harties vodacom is shocking. No one greets,no one is helpful. It is shocking. I do not know why they are even there!!!! U have *********** lazy staff!!! I'm shocked!!!!!!
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Replies (1)Vodacom's replyOfficial
19 Feb 2015, 14:20Hello sarraiol,
We do thank you for the posting
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply19 Feb 2015, 14:20
Official
Hello sarraiol,
We do thank you for the posting
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
