SA
Sandra A

1 reviews | Active since May 2013

19 Feb 2015, 10:55

MOST PATHETIC BRANCH EVER!

Hi. My husband went to Vodacom to get a new contract. Besides waiting forever to get helped my husband had to actually go behind the desk and help the lady (silvia) because SHE IS ***********, CANT Spell and DOES NOT KNOW HOW TO USE THE PC PROPERLY!!!!! How can a customer do the work!!!!! On top of it all,none of the other 5 staff members there offered to help her. The service at harties vodacom is shocking. No one greets,no one is helpful. It is shocking. I do not know why they are even there!!!! U have *********** lazy staff!!! I'm shocked!!!!!!

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Replies (1)
Vodacom
Vodacom's reply19 Feb 2015, 14:20
Official
Hello sarraiol,

We do thank you for the posting

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards

Vodacom Consumer Website Team