1 reviews | Active since Jul 2016
Most Pathetic and UPSETTING service
<p>I have had enough with you guys.</p> <p> </p> <p>No one can tell me what is happening with my contract. Your call center is the ABSOLUTE WORST.</p> <p> </p> <p>I spoke to Mandy today that had the stinkiest attitude and kept me holding for a long time. Your staff needs training, honestly. No one can work the new system and no body seems to know what they are doing. I am going to complain at every single chance I have until I get a response.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
I am still waiting for you guys to contact me. This is getting very frustrating!
I am still waiting for you guys to contact me. This is getting very frustrating!
I spoke to Traci-Lee Williams on Monday and she completely turned this situation around. Thank you Traci for the amazing service and for LISTENING to me. THANK YOU SO MUCH :)
I spoke to Traci-Lee Williams on Monday and she completely turned this situation around. Thank you Traci for the amazing service and for LISTENING to me. THANK YOU SO MUCH :)