1 reviews | Active since Sept 2014
Most inexperienced, unprofessional and unhelpful fibre service provider
I have app**** for my Fibre line from Evotel to be transferred to Vodacom . The effective date for the change over was 1 Sept 2017. It is now the 16th of Sept and nothing has happened ever since. Vodacom Fibre provided me with 3x dedicated support contact numbers. Nobody answers any of these numbers and you can forget about them returning any of your voice messages, sms's and emails. I sincerely hope by posting this review VODACOM will find the time in their busy schedule to contact me, as this seems to be the only way to communicate with them, in this day and age. Have never come across a more inexperienced, unprofessional and unhelpful fibre service provider so-far. If you want safe yourself a lot frustration, time and money, PLEASE DO NOT EVEN CONSIDER VODACOM for your fibre needs.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Dresler,
Query has been sent to FTH Support.
Regards,
Cassandra
Dear Dresler,
Query has been sent to FTH Support.
Regards,
Cassandra
