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dieter.dedekind dieter.dedekind

1 reviews | Active since Dec 2016

18 Jan 2017, 11:31

Most inept company I have ever dealt with.

<p>This is a follow on from my previous post : </p> <p>https://hellopeter.com/vodacom/reviews/double-payment-37- ********** </p> <p>Vodacom rep**** but never followed up on their promise of getting in touch with me.</p> <p> </p> <p>It was up to me to phone numerous times since tha last review.</p> <p>I eventually posted on facebook and got a response, but nobody is replying to my mails now.</p> <p>The reference number is Over billed ***</p> <p> </p> <p>I wish that hellopeter had a negative rating as a 1 star is too good for Vodacom.</p>

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Replies (4)
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dieter.dedekind dieter.dedekind's update18 Jan 2017, 11:38
Reviewer Update

See full link : """https://hellopeter.com/vodacom/reviews/double-payment-37- ********** """

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dieter.dedekind dieter.dedekind's update18 Jan 2017, 11:40
Reviewer Update

https://hellopeter.com/vodacom/reviews/double-payment-37- ********** -linkendshereashellopetercutsoff.thelast.bit

Vodacom
Vodacom's reply18 Jan 2017, 14:00
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

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dieter.dedekind dieter.dedekind's update20 Jan 2017, 07:17
Reviewer Update

Vodacom has refunded me, not what it should have been but at least they sort of made right.

This being said I will still never recommend anyone to vodacom. The whole process has left a very bitter taste in my mouth.