Most *********** staff and poor service

<p>I've been struggling with Vodacom to unblock my line identification for the past two weeks as well as my missing airtime. Their *********** consultants they all promise to call you back or create you a service request so that a support specialist will call you to resolve the issue. They all read on the same script of lies everytime you call, their call centre is so useless to the extent that their cconsultants seem to have no idea what customer service is. This shows complacency on the company's side as instead of solving the problem at hand they create you another one by debiting your account for the exhobitant amount not knowing where does it come from. I'm tired of begging Vodacom as if they are the only service provider, I'll move my contract to where I'll be treated with dignity, good bye poor service.</p>