most *********** service provider in SA
<p>After years of multiple contracts with Vodacom, the debit order amount almost doubles without reason. Upon enquiry, it is said that I had outstanding amounts, no proof was provided! </p> <p>Now, 2 months later, after returning from abroad, my account has been suspended and apparently the systems at Vodacom refuse to reactivate it. </p> <p>Wishing to settle outstanding amounts, I am provided with banking details.. details which are incorrect. Not once but twice! </p> <p>Visiting the branch didn't make a difference, nor did calling the contact center umpteen times.</p> <p> </p> <p>It's a shame.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
