Most *********** people ever

My wife had a contract wit Vodacom 2yrs back. She changed over to prepaid and for 2yrs all was well, except for the expensive data. So now they block her phone delete her number and tell us she should pay R520 to reconnect her phone. Who on this earth will give someone a different service without them paying the outstanding amount? I mean her phone was on debit order... Why in the name of alice in wonderland didnt you take your money like you do when we pre order on a contract? Then you can take R300 for 2mths without any problems? So we paid the "outstanding" amout on Saturday and till this day no one can tell me whe she's not reconnected. There is n jobcard out but that's it. My wife has het own business and I would like to know Mr Expensive Vodacom are you gonna pay for my wife's lost revenue? Cause none of her clients can reach her to make appointments. Nou they give her an self help line. What those *********** people forget is, the number in query does not exist anymore!!! So how the he'll can she enter her number? Worst of all is when she ask for help the only 2 things the operator can say is "then I don't know" or she hangs up while my wife is speaking to her. Worst telecommunication service ever. My wife may not make a dent in your client numbers but if Mr Peter here can help me I would like to let other people know what ****ty expensive service we get And that we are just n number to them. She will be moving to MTN. We are at Vodacom for 20yrs and this is what we get.