RS
Rochelle S

1 reviews | Active since Jun 2015

12 Nov 2015, 19:01

Most *********** Company in the entire RSA!!!

Firstly, this would be my third time posting on Hello Peter about Vodacom. Yes that bad!!!! I have had my contract with Vodacom now for Seven month's, with a uphill struggle all the way. I did not have a phone for 5 of the 7 months, absolute *********** people at your Vodacare shops. Please note that in the 5 month's I paid my account religiously. Then after a long road, alot of kicking and screaming, finally someone contacted me, and assisted me. Well, so I thought, I got a new phone, and your Vodashop refused to help me adjust my account, as I took a much cheaper phone than my original contract stated. Then the person at your head office adjusted my account to the new handset. And promised me three months worth of subscription with Vodacom for my inconvenience, which also took almost three months to load. And guess what, today my phone got suspended!!!! I thought, this had to be a fault, because the debit order didn't go off. Now nobody knows whats going on. And I am still down R4000 for being without a phone, and paying it, have a cheaper phone and wasting time. I am in the service industry, with a client base of 150+, I will make sure no one ever uses Vodacom. EVER!!!!

0
Replies (1)
Vodacom
Vodacom's reply12 Nov 2015, 20:51
Official
Hello chellyrock93,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your billing query.

Regards

Consumer Website Team