Most *********** bunch of Aholes

<p>I phoned the ********** upgrade line on 12 June to get a new phone delivered for my 14 year old daugter. I specifically arranged for delivery not to take place whilst I was away for the rugby test vs France. Needless to say the teeied delicer whilst I was away so phoned me when I again explained that I told them I would be away so they have to deliver on the Wednesday. Wednesday I got back and phoned them the afternoon when the phone was not deluvered yet. I got a tracking numbwr and followed this up with RAM. RaM the explained they are not allowed to keep the pgobe +48 hours so send it back to the Wharehoyse. Phoned them back with tracking # and god a PUD for the phone that was sent back. They could not issue again till the pgobe was booked in to tgeir wharehouse, another 72 hours later pgobe was back but now there still Is a "forward order" open which means no one cab give me a phine, do a new order or reissue. Phoned and spone to Team Leader " Giddy" that promised "on Thurday morning you can walk into Any Vodacom Store and get your pgobe. Thursday morning walked into Paarl Mallto collect tge phone, firward order was stil open. Another 2 hours in the sgore they said I myst come back in 4 hours...went back 4 hours later, thet said cone collect tomorrow. Arranged wirh grandfather to collect next morning sinxe I was away for weekend to Montagu. Friday came they told grandpa "forward order still not cancelled, come back Saturday. Came back Saturday still NOTHING, phobed ********** AGAIN the woman tells me nothing can ve done till Monday!!!! An *********** bunch of people with no teaining and no desire to help a costumer with anything. Since 12 June my 14 yr old daughter coukd not yet get her phone dye to a company rhat excells in complere uneducated untrained incompetence</p>