MOST *********** BRANCH EVER!

I recently took a contract from Vodacom and experienced the worst customer service ever. It was so bad that if I could have I would have terminated the contract. <br> <br> On the first occasion my cell phone number had to be ported to Vodacom. This process usually takes 24 hours. However mine did not go through for 4 days. Being a businessman you can only imagine how detrimental not having a phone for 4 days straight can be. During this 4 day period I ran up and down to the Reds Mall branch. No one could help me there, including the technicians, sales consultants or any staff member. They kept referring me to the next. They kept saying there was nothing they could do. That same day I went to the Centurion branch where they immediately solved the problem in a few minutes. My question is why are *********** people placed in these positions. As consumers we have a right to good service because at the end of the day YOU ARE NOT DOING ME A FAVOUR, I AM PAYING YOU FOR A SERVICE!<br> <br> On the second occasion my data was not working, the same thing happened with the Reds Mall branch and I had to go to the competent Centurion branch for service.<br>