most incompetant customer service
<p>Changed my banking details with vodacom via the telephone,month end the debit order does not go off i phone them again and asked why,lady tells me my details is changed and debit order will go off the next day,and it doesint....i phone them again they say no problem we will debit your account double mont end,i say no problem....month end the debit order does not go off again,they phone me and ask why,the idiots tried debitting my old account it was never changed on the flippen system,i change my details again and agreed to debit everything i own them on the 25TH of august,today 17 august the asses suspended my phone *** is going with you people????????the contract number is ********** 364</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
