1 reviews | Active since May 2012
MOST HORRIFIC SERVICE EVER!!!!
I MISSED A CALL FROM VODACOM YESTERDAY AND I CALLED BACK ON ********** 4 THE CALL WAS IN RELATION TO MY THE DELIVERY OF MY ONLINE ORDER I SPOKE TO A PATRICIA MOLEFE WHO TOLD ME THERE IS A SYSTEM ISSUE AND MY ORDER CANNOT BE RELEASED SHE DID NOT APOLOGIES FOR THE INCONVENIENCE, OFFER ALTERNATIVES, BASICALLY SHE TOLD ME I SHOULD JUST &(*& OFF UNTIL THE SYSTEM ISSUE IS FIXED THERE IS NOTHING NO ONE CAN DO CALL ENDED AND THAT WAS IT, I CALLED AGAIN AND SPOKE TO A SADE I ASKED TO BE TRANSFERRED TO A TEAM LEADER AND SHE PUT ME BACK IN THE SALES QUEUE. I THAN GET THROUGH TO A PHULANI WHO SEEMED TO BE IRRITATED AND ANNOYED AT MY CALL, I ASKED FOR A TEAM LEADER AND SHE PUT ME ON HOLD FOR 10 MINUTES ON HOLD FOR 10 MINUTES IS ABSOLULETLY RIDICULOUS IS THIS THE LEVEL OF SERVICE VODACOM OFFERS?? I AM A NEW CUSTOMER TO VODACOM AND I AM APPALLED AT THE LEVEL OF THE SERVICE RECEIVED AND I AM SERIOUSLY RESCONSIDERING CHOOSING VODACOM
TOTALLY DISGUSTED THE WORST SERVICE I HAVE EVER EXPERIENCED IN MY LIFE TIME
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day Aziz,
Thank you for taking the time to voice your enquiry. Kindly note that this matter was addressed as per email confirmation received.
Regards
RO
Good day Aziz,
Thank you for taking the time to voice your enquiry. Kindly note that this matter was addressed as per email confirmation received.
Regards
RO
