MOST HORRIBLE SERVICE OF MY LIFE!!!

<p>I took out a contract phone with Vodacom and its been an absolute nightmare on a monthly basis. From December when I took it out I have issues every single month. First it was two contracts being registered in my name when I only took out one. Then incorrect debit orders going of my account even after numerous communication with Vodacom this issue still continues. Now an amount of almost R1700 was deducted off my account when an installment of R189 was supposed to be deducted. I again contacted Vodacom regarding this and one consultant tells me a request was sent through to cancel my contract. I have no idea what this is about as I did not log such a request. Another consultant tell me it’s for a handset installation, which I also have no clue what that is about. And now I'm told if I reverse the debit order I will be charged penalties and I would still need to call them to tell them to do the correct debit. I spent over two hours being passed from one consultant to the next and being kept on hold for so long.</p> <p>What the hell??? Why must I be the one always running around after they keep making mistakes on my account. Prior to this, I have had two contracts with Vodacom that I never had any issues with. This is the worst experience I have had with Vodacom. After this contract I never want anything to do with this company. It is absolute nonsense. I never want to go through something like this ever again!!</p> <p> </p>