tR
tracey R

1 reviews | Active since Aug 2016

07 Jul 2021, 14:30

MOST ********** SERVICE FROM VODACOM

This is probably my 4th bad review for vodacom. It is not just traumatic having to spend so much time writing these over and above the time wasted but it's the shear lack of vodacoms understanding of what service delivery actually means. I just hope that the people who read this stay clear cos I'm probably on my 9th service request from vodacom with the same promise that a technician will come out only to be ignored. Not a single manager supervisor or senior person has taken a minute to resolve this. NOT ONE. M6 last call to these people were over an hour long. Still waiting

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Replies (1)
Vodacom
Vodacom's reply08 Jul 2021, 08:44
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team