CW
Craig W

1 reviews | Active since Mar 2009

13 Aug 2021, 16:54

Most Frustrating Company to deal with

You are the most frustrating company to deal with, you text me numbers to phone that are no longer in use, I get cut off after 18 minutes on the line & no one phones back, if I had to rate Vodacom's customer service out of 10 I would rate 0. I am trying to cancel my contract on *** & trying to make *** pre paid to be paid month to month for three months now & i am still struggling. Can someone please phone me, Craig Whitehead on ***

0
Replies (1)
Vodacom
Vodacom's reply14 Aug 2021, 10:55
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team