CW
Craig W
1 reviews | Active since Mar 2009
13 Aug 2021, 16:54
Most Frustrating Company to deal with
You are the most frustrating company to deal with, you text me numbers to phone that are no longer in use, I get cut off after 18 minutes on the line & no one phones back, if I had to rate Vodacom's customer service out of 10 I would rate 0. I am trying to cancel my contract on *** & trying to make *** pre paid to be paid month to month for three months now & i am still struggling. Can someone please phone me, Craig Whitehead on ***
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Replies (1)Vodacom's replyOfficial
14 Aug 2021, 10:55Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply14 Aug 2021, 10:55
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
