Most frustrating company on the planet

In Dec 2024 I cancelled a new data sim contract a day after receiving the sim card. I was told by the Vodacom call centre agent that I will only be liable for the connection fee.

Despite this, Vodacom proceeded to deduct money from my account as follows: 11 Dec 2024 R247.68, 1 Feb 2025 R349.00.

I called Vodacom *** on 10 Feb 2025 10am, Ref EC-215U-INNS88. They indicated they would refund the R349.00.

Despite the cancellation and their promise to refund, they deducted a further R817.21 on 2 Mar 2025.

I will now be closing my long standing bank account to prevent them *****ing any more of my money.

I have yet to come across a more frustrating company to do business with. It goes without saying that I will NEVER use Vodacom again.