aA
adrianvanzyl A

1 reviews | Active since Oct 2016

02 Jul 2017, 06:58

Most dishonest service provider in South Africa

<p>Vodacom should be ashamed of the way they provide a service. According to your app I have 1mb left. I never received an sms to say that my data is depleted and that I'm browsing on out of bundle rates and now R600 airtime is gone. Pathetic. Telkom cuts your internet once your data is depleted and give you the option to browse at out of bundle rates or not. So that just means that it isn't impossible Vodacom is just greedy bordering on ********. I made the mistake of renewing my contract with Vodacom again. Been with them since 2007 and this is how they treat loyal clients. Take this as a warning stay away from Vodacom.</p>

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Replies (2)
Vodacom
Vodacom's reply02 Jul 2017, 08:44
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply03 Jul 2017, 12:10
Official

Good day,

As per our communication sent to you, this query has been resolved. Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,
RM