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malulekalucky M
1 reviews | Active since Feb 2017
19 Dec 2022, 10:12
MOST DISGUSTING SERVICE PROVIDER EVER!!!!!!!!
First, they deducted money from my account without my permission. Then messed up my credit record because of the returned debits that they keep trying on my account, AFTER I HAVE CONSISTENTLY paid my account at the branch. Now they have started adding R100 on top of this amount they keep on tying to debit, even after its paid.
Vodacom has become my biggest nightmare. A terrible and disgusting service provider. No one knows what's going on. I keep going to the branch who keep on logging calls and NOTHING HAPPENS. The only thing happening is that they keep adding these fees and suspending my services. Utterly disgusting!!!!!!!
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Replies (1)Vodacom's replyOfficial
19 Dec 2022, 12:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Dec 2022, 12:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
