LB
Lynette B
1 reviews | Active since Jul 2017
02 Sept 2020, 21:50
MOST DISGUSTING SERVICE EVER!
I have NEVER had such bad service from a company as with VODACOM. I have a contract with them and have asked them for copies of my invoices for the past 3 weeks. Either they don't know what an invoice is, (and send statements) or else they don't send them at all. THIS LEVEL OF SERVICE IS UNACCEPTABLE
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Vodacom's replyOfficial
03 Sept 2020, 07:18 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Sept 2020, 07:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team