Most Disapointing Service

<p>I Booked my device at Vodacom as it was not ppicking up signal, 4 weeks later i received call from one of their female consultants qouting R671 for repairs i accepted the qoute and i was advised to pay at the store which assisted to book the phone.</p> <p>A week later after the qoute i received a call from the store now adviseing that Vodacom returned the phone not repaired and i was shocked hence i accepted a qoute for the m to repair the device, when i checked with vodacom they had no idea who qouted me and in fact could't assist unless the store rebooks the phone</p> <p>How does one get by without a mobile device for 2 months as i will have to wait another 4 weeks for Vodacom to repair and return my phone</p> <p>where are we here?? what happened to Vodacom's brand promise of best value and best service??</p> <p>"Delivering the best customer experience"</p> <p>"Makeing our processes and businesses more efficient and building a diverse and talented team"</p> <p> Is this your way of Speed, simplicity and trust???</p>