Most awful service at Vodacom Repair Arc

<p>I have never had such bad service in my life before. My Huawei P8 broke November '16 and it was sent to the Repair shop. We could not receive any details about how far the phone is, as the consultant at The Bridge took down our Surname and Number incorrectly. After a month, I received a brand new phone straight from the factory. After I got home and tried to put in my Google Account Details, it did not want to work and I could not use the internet at all. I took the phone back to the Bridge (Port Elizabeth) where they had to send the NEW phone to the Repair Arc AGAIN where I was informed that they could not fix the new phone either. Its been another month and I'm still waiting. I phoned The Arc and they told me that they should have emailed The bridge to get the credit value of the phone (which they have not done) and that they will get back to me (which they never did). I phoned yet again and I was told to phone myself. I was then informed that they ordered a P9 Lite (as P8 is discontinued) and they do not know when they stock is going to arrive. Most awful service I have ever received! To top it all off, the old phone that I have to use in the meanwhile's data just disappears (I cannot even use the data). THANKS VODACOM. </p>