AvdM
Antoinette van der Merwe

1 reviews | Active since Jun 2020

27 Apr 2022, 11:21

More Vodacom lies and disfuntionality!

I wrote a review more than a month ago about how one of Vodacom's advisors at cancelations ******* me into taking another contract with Vodacom else I would lose my phone number. They again for the so-many'th time said the will call me to rectify it. And nothing. No two departments at Vodacom, is on the same page. I miraculously managed to cancel another of my contracts at Vodacom, but they still call me every 2 or 3 days to say that my contract is due for an upgrade. What a ridiculous company. Is this company falling apart?

0
Replies (1)
Vodacom
Vodacom's reply27 Apr 2022, 11:42
Official
 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team