1 reviews | Active since Feb 2018
More Vodacom Incompetence
Vodacom respond on Hellopeter saying the complaint is resolved. Hello peter you need to bring back the threads of the old website so that we can respond, because RANDALL OCTOBER my complaint has NOT been resolved.
You don't just send an SMS saying things have been resolved, with no way of contacting you directly, and you haven't even called to understand the problem properly.
Vodacom, with their extremely excessive rates is once again showing how little they care for their clientele. One day your chickens will come home to roost. Lloyds of London also thought that they were too big to fail........but they did.
Bunch of clowns
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good Day Charl du Plessis,
Thank you again for taking my call. Please note that this matter was resolved.
Regards
RO
Good Day Charl du Plessis,
Thank you again for taking my call. Please note that this matter was resolved.
Regards
RO
