AG
Andrew G
1 reviews | Active since Apr 2015
04 Jul 2020, 15:40
More usless than useless.
For almost 2 months, I have been trying to get Vodacom to convert my business contract to a Pay-as-you-go. No joy from the Call centre. No response to my written emailed letters. 1 phone call from someone at Vodacom? after my last hellopeter complaint but since then {2 weeks back] a TOTAL lack of follow up. Choosing Vodacom as my service provider was a massive mistake I regret daily.
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Replies (1)Vodacom's replyOfficial
04 Jul 2020, 16:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply04 Jul 2020, 16:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
