AG
Andrew G

1 reviews | Active since Apr 2015

04 Jul 2020, 15:40

More usless than useless.

For almost 2 months, I have been trying to get Vodacom to convert my business contract to a Pay-as-you-go. No joy from the Call centre. No response to my written emailed letters. 1 phone call from someone at Vodacom? after my last hellopeter complaint but since then {2 weeks back] a TOTAL lack of follow up. Choosing Vodacom as my service provider was a massive mistake I regret daily.

0
Replies (1)
Vodacom
Vodacom's reply04 Jul 2020, 16:02
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,