SM
Stella M
1 reviews | Active since May 2016
16 Apr 2024, 07:07
MORE THAN TWO WEEKS AND DEBIT ORDER STILL NOT CHANGED!
It has been more than two weeks that Capitec has tried to switch my Vodacom debit order from Std Bank. They eventually had to give up because you simply are not getting back to them! Can you just allow them to switch the debit order already!!! Otherwise do not dare contact me when you find no money to debit from my Std Bank account monthend!
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Replies (2)
Vodacom's replyOfficial
16 Apr 2024, 07:28 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply16 Apr 2024, 07:28
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
SM
Stella M's updateReviewer Update
16 Apr 2024, 07:32I am not interested in speaking to anyone from Vodacom. Contact Capitec and sort out the debit order!
SM
Stella M's update16 Apr 2024, 07:32
Reviewer Update
I am not interested in speaking to anyone from Vodacom. Contact Capitec and sort out the debit order!