pP
pierre P

1 reviews | Active since Dec 2016

05 Dec 2016, 20:48

More than a year and still no joy in trying to get a false invoice cancelled.

<p>For more than a year I am trying to get vodacom to cancel a invoice that was wrongfully sent to me even though I am not a client of theirs for almost three years now.. It is even affecting my credit rating now. The worst part is that no one at vodacom seems able/willing to help. They just claim that they can't do anything beacause they already handed the matter over to their debt collectors. I really don't know what to do anymore.</p>

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Replies (1)
Vodacom
Vodacom's reply06 Dec 2016, 07:41
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team