More than a week to resolve a technical issue... and waiting!

Avoid Vodacom fibre at all costs!!! My experience with Vodacom Fibre has been extremely unbrearable. I lost all internet connectivity for more than 2 days. Then the connectivity was eventually restored but line speeds have been very slow. It has consistently been below 2Mbps while i am paying for a 10Mbps line. Vodacom has been 'attending' to my issue for more than a week and its still unresolved. I have made numerous phonecalls, kept on hold for ages only to be told someone will get back to you but nobody ever does. Very poor customer service!! I would rather cancel and move to a service provider that actually treats customers with respect than deal with. Do not recommend at all!!!