More than a week since my previous review - no update on the fibre order placed more than a month ago.

I wrote a one-star review on August 28. Nothing has changed since then, hence another review.

I placed an order for Vodacom Fibre on August 4.

I have spent hours on the phone with the Vodacom Fibre Department; I have also sent a few emails to Vodacom. As mentioned - this is my second review on Hellopeter regarding this matter. Yet - no installation has taken place! No installation has been scheduled! It has been more than a month since I placed the order.

The only thing that has happened, is that Openserve would phone me to confirm my address. And then I would not hear from them again. This has happened on at least three occasions already, with a different person phoning every time.

It seems that the problem may be with Openserve. However, Vodacom sold the product and it is Vodacom that needs to provide the services/product they sold!

Please deal with this as a matter of urgency.

Please respond via email.