MP
Monique P

1 reviews | Active since Oct 2012

15 Nov 2016, 07:09

More than 48 hours to purchase data

<p>Since Sunday morning, I have now contacted Vodacom's customer care 5 times to load a once off data bundle. Initially there was some system problem and they could not access accounts, but now I am still waiting for it to be done! I am quite sure that despite their useless service, that they will be happy to over charge me out of bundle rates!!!</p>

0
Replies (1)
Vodacom
Vodacom's reply15 Nov 2016, 07:12
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team