1 reviews | Active since Jul 2012
More than 1GB of data and R300 airtime ****** by Vodacom in 1 minute
<p>Yesterday I bought R55 airtime and bought 250 MB of data in less than 1 minute all my data and airtime was gone. Today I bought R110 airtime 250MB of data again in less 1 minute it was all gone, I then bought R55 airtime and 250 MB of data it was gone again in less than 1 minute. I also bought 3 x 100 MB today but they were also finised less than a minute</p> <p> </p> <p><br />Yesterday I called Vodacom and was told that my problem will be solved and Vodacom IT will contact me, but no one contacted me, no data or airtime was refunded to me and . This is terible I have never experienced this from any Network,</p> <p> </p> <p><br />This is crimal, please return my money and I will switch to another network. Vodacom are *****s, how can my data and airtime get consumed with me using them? And why with Telkom Mobile when you data is finished it does not use your airtime While Vodacom ********* keeps telling us that airtime went to data at R2 per MB? This is ********, I am fedup with Vodacom and I need my money back</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
