1 reviews | Active since May 2016

17 May 2016, 08:05

More pathetic Vodacom non delivery

<p>It never stops with this company.....</p> <p>1 Last month had an on ave 600 EXTRA taken off my account, was told it's cause of data used, however the pratts sent me a sms to tell me I still have 400 odd meggs the day AFTER !!</p> <p>2 I call and *****,no worry they say will get someone to call you, ANOTHER useless individual tells me iwill get someone senior to call ..... yea frigging right .....F ....All, </p> <p>I get told wait 2 weeks and we will revert</p> <p>STILL F....G WAIT ING...</p> <p>3 Friday some woman calls to offer me an extra 1 gig free data, I ask pse put in email as I don't trust this theiving operation, as I KNOW I be charged ...Did I get the email ? Not on ur life !!!</p> <p>4 .......9 12 am this morn another field mouse calls to offer me some deal, ..... same ******* !</p> <p>If whatever management that does some work there could just be visible to sorta a client of 20 yrs I wouldn't have this endless rant, but you VODACOM can't sort **** but you easy quick to whip funds from my account.</p> <p> </p> <p>This I will post on every media option I have till I get it sorted, trust me </p> <p> </p> <p> </p>

0
Replies (3)
Vodacom
Vodacom's reply17 May 2016, 10:23
Official
Thank you for the posting. The matter will be escalated and a consultant will be in contact to assist with resolution. Kind regards, Vodacom Consumer Website Team
's update24 Feb 2017, 08:02
Reviewer Update

Another week and still no response to my queries
Pathetic organization offering deals that arnt what was agreed upon
No problem let's chat with your CEO that usually works

's update28 Feb 2017, 07:52
Reviewer Update

Still no service nor reply...How do you manage to run such an inefficient business, .... ANSWER.....dont give a damp bout your clients....