CvdM
Carla van der Merwe

1 reviews | Active since Jul 2016

01 Jul 2016, 19:41

More pathetic service

<p>After a 4 hour visit to the vodashop to sort out an insane high account dispute, and after 2 weeks of waiting for a response from one of Vodacom's departments, they have disconnected my phone, and we are traveling to gauge how without any phone. We've done a payment on the current account that will in any way go of my debit order today, so that they will be happy enough to reconnect my phone. They said it will take 2 hours. It is 4 hours later and I still don't have a phone and I am traveling at night! </p> <p>So they make me pay for a debit order that will in any way go of today with the promise to reconnect my phone, and then they don't reconnect my phone. How devious is that???!!!!</p>

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Replies (1)
Vodacom
Vodacom's reply03 Jul 2016, 04:46
Official

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Vodacom Social Media Team