More PATHETIC Customer Service

Be VERY careful how you deal with all these irritating adverts, that keep popping up on your cell phone!

It's all too easy to have a smallish, daily deduction registered through "Vodaphone Live", eating away all your Air Time, till suddenly and unexpectedly, you have nothing left! (Prepaid)

It can ONLY be removed/deleted via Customer Services.

I however, had a query registered by a very helpful assistant at a Vodacom Center - no S4-V8Y3L-LPAII on 30/04/2018. Queries are guaranteed to be sorted out within 24>48hrs. Today is 14/05 - NOTHING!!!

Trying '111' or '135' helps NOTHING, as I couldn't hear/understand all the options, the female operator offered. Twice, the system took me to an option I didn't select, so I canceled the call.

Previously I could speak to an operator and had the problem sorted out the same day!

Why are these deductions approved by Vodaphone Live, without the user's permission - they're *****ing our money. "Go and buy new Air Time and it will also disappear in a jiffy" - ******!!

Get your act together Vodacom; you're a bunch of ******!!