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Ran out of data on 3G router. Tried to add top up on web portal. Can't even login- \Technical issues"called 082155 after being on hold for 15 min call answered. Only to be told that they can't help me. Have to call ***. After being on hold for 11 minutes someone from 082111 answers only to get told they are closed and please phone tomorrow between 8 and 5. Tried at 8:30 held on for 25 min no answer. Tried again at 16:55 this time answered only to be told I have to fax the request on a letterhead. REALLY. GO FISH."""