1 reviews | Active since Aug 2018
More LIES from Vodacom!!!! - ******* changing of banking details!!!!!!
##Shad sends me a message that I have received my settlement letter and my name has been removed from ITC!!! RUBBBISHHH I phoned Compuscan and I am still on their systems!!!! Due to your inefficiency AND **********LY CHANGING OF MY BANKING DETAILS I have to delay my affairs at my ban**** ITS PATHETIC THAT COMPANIES CAN LIE!!!!!! AND THEY GET AWAY WITH IT!!!!!
After Vodacom *******ly changed my banking details to some non existent banking details thus my account defaulted. I sent them proof that my debit orders have been going off my cheque account but still no one takes responsibility for the mistake. I pay my account up and cancel. I get charged for the next month and again go into arrears. 8 months go past and NO ONE from Vodacom informs me that they are handing me over for a ridiculous amount. I am tired that no one at vodacom takes responsibility yet everyone pockets big money!!! You are a useless company and I am so glad to be rid of you!!! It is the LAW to inform customers that they are going to be handed over!!! YOU FAILED VODACOM!!!!!!!!!! Countless calls, the one department sending me to another!!! Today I spoke to Collin from your legal department. First he lies and says he is not in the legal deparment yet after he hung up on me, I phoned back and it was confirmed that he was indeed from the legal department. He tried coercing me into admitting fault on the telephone so that the blame can be shifted!! He is just as bad as Vodacom!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
