1 reviews | Active since May 2016

08 Sept 2022, 12:27

More Lies as usual

So it was time to upgrade and I chose a new Samsung that came with the Watch 4. I phoned the Blue Route store the day before and was assured there was plenty of stock.......1st lie. Of course when I went in store suddenly there wasn't any stock despite another consultant having the exact watch in front of her.....so 2nd lie. I was then told they getting stock this week......3rd lie. I phoned today and was told they have no idea if and when they are getting stock as they are not going to be selling the Watch 4 any longer.

So what now? My contract includes the watch......which I still don't have and don't know if and when I will get.

What is Vodacom going to do about this?

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Replies (1)
Vodacom
Vodacom's reply08 Sept 2022, 14:15
Official
  Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team