GK
Gareth K

1 reviews | Active since Nov 2018

27 Nov 2018, 17:21

MORE LIES AND EMPTY PROMISES FROM VODACOM - EXCUSE OF A COMPANY

I am posting again and I promise you I will post every day for the rest of my life if I have to. I will try everything in my power and capabilities to completely tarnish and destroy any reputation Vodacom has left and I will pray for will and power to never stop or miss a single day of telling you how terrible your service is and I will try everything in my power to give you at least a taste of the inconvenience and trouble you have caused me!!! This is really getting rediculous! Again, without being contacted, as promised by the automated response on my previous post, I only receive a SMS telling me my issue has been resolved. This is getting to the Telkom level of TOTAL LACK OF CUSTOMER SERVICE!?!?! How on earth is a CEO or any lower level of management okay with these type of excuses of service??? I would change my name and try to never be associated with a terrible company like this if I was employed here!?! Do you seriously just not give any ****s for any customers????

0
Replies (2)
Vodacom
Vodacom's reply27 Nov 2018, 18:20
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 
GK
Gareth K's update27 Nov 2018, 18:43
Reviewer Update
Just stop responding with these automated messages please! Lift a flippen finger and start to take care of your business and clients!! You are NOT helping or providing any assistance!