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I am only giving Vodacom 1 Star because I cannot give them 0 stars. I have been struggling to get them to refund me my money for over a month. I posted a complaint on Hellopeter a week ago and got the standard response that someone will give me a call. I have been waiting. I am now to a point where if they cannot help me maybe i should escalate it to ICASA maybe then they will be willing to listen. It cannot not be that i pay my installment religiously every month without hassle and now i have to struggle to get my money back. this is really pathetic. Vodacom is slowly getting ****y and their customer care centre agents have no work ethics. i have officially made the decision to cancel my contracts and port my number to another service provider.