LW
Laura W

1 reviews | Active since Sept 2016

15 Sept 2016, 08:56

More false advertising from Vodacom for 2 months

<p>After Vodacom failed to call me back 3 times, and after East Rand mall promised to order stock and let me know yesterday my order will be on back order, i called the online centre to do a upgrade of YOUR advert in your spring catalogue offering a HP Pavillion 15 I3 Red, and now on my second attempt with your call centre to upgrade cell ********** 632 they advise me their stock controllers advised this is now discontinued.. WHY THEN ADVERTISE IT... ARE YOU NOT MEANT TO GET WHAT YOU ORDER WHEN YOU ADVERTISE IT??????? You can go online and see who all helped me... and listen to my recorded conversations that you record to cover yourself and let me know why this false advertising from Vodacom once again???????????????????</p>

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Replies (1)
Vodacom
Vodacom's reply15 Sept 2016, 09:48
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team