ZE
Zurina E
1 reviews | Active since Dec 2020
03 Oct 2021, 03:59
More empty promises from VODACOM
Vodacom and their empty promises. I ordered a phone on the 16/09/2021, it is October and still no phone. So much for a 72 hour turn around / delivery. I will be cancelling my contracts when they reach their end, at Vodacom that includes all the business accounts as well. Good bye Vodacom
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Replies (2)
Vodacom's replyOfficial
03 Oct 2021, 10:15Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply03 Oct 2021, 10:15
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
ZE
Zurina E's updateReviewer Update
03 Oct 2021, 20:28Why would I believe anything you say...Friday customer care promises to phone Saturday in order to the issue...guess what I am still waiting...
ZE
Zurina E's update03 Oct 2021, 20:28
Reviewer Update
Why would I believe anything you say...Friday customer care promises to phone Saturday in order to the issue...guess what I am still waiting...