VL
Vinesh L

1 reviews | Active since Apr 2013

10 Feb 2015, 10:20

More EMPTY Promises from Vodacom

WOW surprise SURPRISE it is now the 10 of February 2015 and some 48 days later and NO BIG surprise that Vodacom does not Care about CUSTOMER RELATIONS because to date I have had no assistance and no further communication from Vodacom. WHAT GREAT CUSTOMER SERVICE VODACOM ACTUALLY GIVES THE CUSTOMER THAT ALLOW VODACOM TO OBTAIN AN INCOME. WE ARE OF NO SIGNIFICANCE AS CUSTOMERS AND THIS IS FACTUAL BASED ON MY EXPERIENCE AND I AM SURE THAT OF MANY OTHERS AS WELL DEALING WITH VODACOM. AND LETS NOT FORGET VODACOM'S COMPLETE DISREGARDS TO THE 'CPA ACT'. Vodacom Corporate Governance Statement Vodacom is committed to the highest standards of business integrity, ethics and professionalism. (taken from Vodacom web site) as well as their Values and Vision is yet to be proven as currently these are but words?

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Replies (1)
Vodacom
Vodacom's reply10 Feb 2015, 10:45
Official
Hello Vineshl,

We do thank you for the posting.

The matter will be referred to a consultant to investigate and provide with feedback.

Kind regards

Vodacom Consumer Website Team

Best regards,