1 reviews | Active since May 2012
MORE EMPTY PROMISES
<p>I cancelled my online upgrade on Wed and was advised that the phone and tab will be collected today and thereafter the cancelletion will be processed.....i also loaded a complaint against Vodacom the same day on hellopeter and this avenue also seems to be an useless attempt as no one made ANY attempt to make contact with me.</p> <p> </p> <p>now Friday also came and went and no one came to collect my phone.</p> <p> </p> <p>my spouse battled for 6 months to sort out a complaint with Vodacom.... it seems like i must look for a cellphone contract at another provider and lose my nr of the past 11 years</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
