More Bad Service from Vodacom

I've been trying in the past 24-hours to get through to Vodacom's technical department regarding the non functioning Internet contract. The internet stopping working properly in December. I've paid for the contract promptly in the meantime. I've been waiting for a solution for three months already. In the meantime I have had to pay thousands of rands to Cell C for prepaid bundles every month. Vodacom won't terminate the contract despite failure on their part to fix the local tower.

Today alone, I spoke with 4 different individuals Vodacom staff members.