hP
hermann P

1 reviews | Active since Aug 2017

18 Aug 2017, 12:55

More BAD BAD service from vodacom

After reviewing VODACOM on hellopeter a week ago I was phoned by them and promised that the problem will be solved and very nice promisses were made .They must pay me back something like R4850.00 for billing me on a ***** case . After PROMISSES from a Cassandra only R998.80 was payed back to me, now nobody can help me AGAIN , Cassandra is nowhere to be found and they "do not see anything on your number sir " This is NOT ACCEPTABLE !!!!

0
Replies (4)
Vodacom
Vodacom's reply18 Aug 2017, 13:22
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply18 Aug 2017, 15:40
Official

Dear Mr Pogieter,

Your feedback has been provided.

Regards,

Cassandra

hP
hermann P's update18 Aug 2017, 18:12
Reviewer Update
I want Cassandra Bagus to contact me URGENT
hP
hermann P's update18 Aug 2017, 18:13
Reviewer Update
The money payed was R 4000.00 less than the AGREEMENT