CM
Conrad M

1 reviews | Active since Jun 2017

12 Jun 2017, 13:26

More and More lies

<p>I have received this product two weeks back and my lines are still not working and now I'm being told that it will take 3 more days to capture it, and 2 more days to activate. How possible is that.</p> <p>Can it really take 3 days to Capture 1 page document?<br /><br /></p> <p>I wrote a complain to them last week on the 2nd and this was their reply:</p> <p>Dear Customer,</p> <p>Thank you for making us aware of your complaint.</p> <p>Kindly be advised that a consultant will make contact with you in due course to assist with your query.</p> <p>***Please note*** Beware of phishing ****s.</p> <p>Vodacom will not contact you via Whatsapp to request your personal details</p> <p>Regards,<br />Vodacom Consumer Website Team</p> <p> </p>

0
Replies (1)
Vodacom
Vodacom's reply12 Jun 2017, 16:11
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team