Moooore customer disservice

<p>Awful experience! I cannot wait for my contract to expire so that I can change service providers! Once again vodacom is giving me issues with their terrible service. They blocked my phone from making calls and after around 10 calls was still not able to get it working, Lots of escalations and false promises, then they gave me 100 free minutes to make amends, which was nice, problem was I could still not make any calls, so it was useless. After fighting with them for several days and leaving me unable to contact any of my clients the new month seemed to rectify the issue. They then sent me a bill for the 100 minutes! I have spoken to them about this and they sent me a itemised billing of my data... I did not query my data! Every time I call customer service I end up waiting for at least 3min before being able to speak to anyone. I signed up for the voice is my password to try and save time, after going through the process it still asks me if I want to sign up. I have used this voice password and yet they still ask me security questions! Please can you sort out my issue and start providing a Customer Service! Another thing, I often get messages saying that I have received 1 free minute due to lines dropping, how is this making it better? Surely you should work on fixing the issue? 1 min does not pay me back for the inconvenience. I also have had a lot of crossed lines recently, this is an issue Telkom managed to resolve over 15 years ago, why are you now doing it?</p>