VM
Virginia M
1 reviews | Active since Dec 2023
12 Aug 2025, 06:02
Months of struggle with VODACOM
Vodacom had made contact with me, but nothing has been concluded as yet. I have now disputed & reversed the debit order which I stated that I would do, via email to them (an email, to which I never received a reply). If Vodacom has difficulty calculating what my bill should be, according to THEIR agreement, I could help them with that. Mrs Morkel ***
them with that when/if they call again.
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Replies (1)
Vodacom's replyOfficial
12 Aug 2025, 07:11Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply12 Aug 2025, 07:11
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team